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People & Performance

As your most important asset, we work with you and your team to understand current results and any barriers to performance, making recommendations for improvement including training, team, process and technology changes to improve results.

Brainstorming

Interim Support

As you know it's not always possible to the plan for the unexpected, so we provide interim support to bridge short term gaps, or to lead change and drive transformation.

 

  • Interim leadership on a short term basis as recruitment is undertaken or during a period of change or transformation

  • Support is provided on a retainer basis to coach on existing leader and business performance

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Recruitment

Liaising with internal and external stakeholders to manage as much of the process as you wish, including the following areas:

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Creation of the job description, KPIs, person specification | briefing and liaising with the recruitment agency | defining the interview process | CV screening | planning and managing assessment centre | conducting interviews | offer and appointment

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Performance - KPIs & reporting

Having the right measurements and accurate reporting processes will drive individual and team performance and align activities to the goals of the organisation.

 

  • Undertake analysis of individual and team performance against current KPIs.  In the absence of defined KPIs, measure individual output and performance

  • Recommend KPIs based on organisation goals, reporting capabilities and individual skills

  • Creation and implementation of reporting tools for KPIs e.g. balanced scorecard

  • Recommend improvement objectives including coaching and training activities to bridge gaps in performance

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Team - structure & skills

As a result of the performance review or business opportunity, we can manage the process ‘end to end’ of a full restructure or specific people changes.

 

  • Analysis of team and individual performance

  • Recommend team changes and headline cost impact

  • Create full implementation plan and budget plan

  • Project manage the implementation stage including people, facilities, system and process mapping

  • Go live and provide post support

Friends Drinking Coffee

Training & Coaching

To meet the specific needs of your business and team, we work with specialist partners to deliver coaching and specialist training for your commercial team.

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